

I was already working from noon til nine with days off in the middle - more. We were very short-staffed, and the company made minimal effort to even acknowledge how hard it was on us. You also don't know how late you'll be staying until the day is nearly over, which is very stressful. With my seniority this shouldn't have been happening, but people were shedding from the company like crazy.

The worst part was that, after working the job for three years, I was still getting held over on late flights for 3 or 4 days per week, sometimes as late as 2am. Nobody cares about actual screening quality, and are more interested in your uniform/appearance as well as how little work you cause management. We were required to track our own hours (incl. Six day weeks were about to become mandatory when I left. Management seemed to have a very poor understanding of when rush periods would be in the future, and the screeners not lucky enough to be off would be swamped (relevant to both holidays/events/seasons and by hours in the day). We worked 9 hour days, except there were 6 hours mandatory that you either could choose or would be assigned if you failed to choose. They instructed our Lead Supervisors and Supervisors to report any "concerning" dialogue they overheard, much like the NKVD in Soviet Russia or a tattling elementary school classmate. Immediately, it became evident that they weren't interested in how their employees felt. They took over a previous government contract and reduced our pay but gave us more responsibilities.
